Please remember that BIHR does not provide legal advice or individual casework advice or support. If you are looking for help please check out our signposting suggestions here.
For videos about how human rights work in practice please visit our YouTube page.
Tel: 0207 8825 5850
BIHR have a range of resources that you can download or order from our website.
You can contact BIHR’s training and consultancy services for more information on the support we can provide for advocacy groups and service providers to upskill staff, patients, and service users to know, use and protect their human rights. Please contact us on firstname.lastname@example.org.
Human Rights and civil liberties organisation Liberty run a public helpline for three afternoons a well. Contact them by phone or online.
Tel: 0845 123 2307
Tel: 020 3145 0461
Monday 6.30pm to 8.30pm
Wednesday 12:30 pm to 2.30pm
Thursday 6.30pm to 8.30pm
Friday 2pm to 4pm
Citizens Advice provides advice in person, over the phone and by web chat
Tel: 03444 111 444
Text phone: 03444 111 445
Advice UK are not an advice giving organisation but has a directory of advice services. Find a service on their website
Healthwatch England are an independent body that aims to be the ‘patient voice’ in health and social care.
Tel: 0845 123 2307
Tel: 03000 683 000
The Parliamentary and Health Service Ombudsman
The Parliamentary and Health Service Ombudsman looks into complaints that have not been resolved by the NHS in England and UK government departments and other UK public organisations.
Tel: 0345 015 4033
Mon – Fri 8:30am to 5:30 pm
The Local Government and Social Care Ombudsman
The Local Government and Social Care Ombudsman looks into complaints about councils all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services.
Tel: 0300 061 0614
Mon – Fri 8:30am to 5pm
Care Quality Commission (CQC)
The Care Quality Commission is an independent organisation which makes sure health and social care services in England are providing a good service and are meeting national standard
Tel: 03000 616161
Law Centres Network
Law Centres provide free and independent legal advice to people who cannot afford a lawyer. The network does not provide legal advice itself, but can provide contact details for your nearest centre.
Tel: 020 3637 1330